What you’ll do & achieve:
? Research, write, and maintain high-quality online documentation
? Become an expert on Zuora’s products from both a technical and business standpoint
? Work independently and manage your own projects while building relationships across Zuora
? Collaborate closely with product managers, software engineers, customer support agents, and other technical writers
? Articulate the documentation needs of our customers, strategic partners, and internal users
? Lead initiatives to enhance the effectiveness and influence of the Technical Documentation team
What you’ll need to be successful:
? 3+ years of technical writing experience. We will also consider related experience
? Excellent spoken and written English. All of our documentation is written in English
? Great project management skills and knowledge of technical writing best practices
? The ability to manage competing priorities in a fast-paced environment
? A passion for technology and a desire to learn. You will learn something new every day!
? Credentials to legally work in China. This role is located in Beijing
It would be a bonus if you have:
? A strong technical background, such as a degree in Computer Science or a related subject
? Knowledge of billing, payments, finance, accounting, or another business function
? Experience using and documenting REST APIs
? Experience using web authoring tools and content management systems
? Experience with the Agile software development process
Hi, 我们是Zuora(祖睿科技)， 硅谷SaaS公司，订阅经济的领导者！我们于2007年成立，于2018年在纽交所上市。
我们的产品：Billing, Revenue, Collect等
目前我们在全球有1000多家客户，包括Zoom, Box, HBO, Ford, Caterpillar, Zendesk, GE等。
Creating the Subscription Experience
It all began with a vision in a tiny office in Mountain View, California. In 2007, after several years at WebEx & salesforce.com, K.V. Rao, Cheng Zou and Tien Tzuo began to evangelize a fundamentally new business model. One where companies of all sizes would offer broad libraries of services via subscriptions. And one that would challenge the 20th century manufacturing economy by shifting the focus to delivering services instead of products. They called this the Subscription Economy.
Since then, Zuora has become the leading Subscription Economy? evangelist, providing the only SaaS platform that automates all subscription order-to-revenue operations in real-time for any business.
Defined by our rapid pace of product innovation and our relentless commitment to customer success Zuora has fostered a loyal customer community—each, in their own way, driving the Subscription Economy. And it’s not just our customers. Zuora and the Subscription Economy have attracted major buzz from some of the best known news publications, including the Wall Street Journal, Forbes, Fortune, BBC and TechCrunch.
Today, Zuora employs more than 1,200+ passionate ZEOs to help power our company, and the Subscription Economy. Zuora is headquartered in Redwood CIty, CA, with satellite offices throughout North America, Europe, China, India, Japan, and Australia.